West Texas Optometry

Dr. Wong doesn't rush and happily answers all your questions. Her staff is friendly and appointments ectually mean something - they are kept and you don't want to wait in the lobby to be seen. Once inside the office, the whole process is quick and efficient. Great overall experience, every time.

(Translated by Google) Everyone who works there is very experienced, they know exactly what they're doing, and the customer service is excellent! (Original) todos los que ahi trabajan tienen mucha experiencia, saben muy bien lo que estan haciendo y el servicio al cliente es excelente!

Okay this is a very important review.... I stopped in today to get my glasses replaced. That is where I was absolutely blown away by the level of customer service I received. Jackie, who took care of me was spot on. She handled my request with the utmost professionalism and she was able to get my glasses back to me in matter of minutes. I can not express enough how amazing that is.... 😀. Then the price of the replacement showed up and BOOM it was even more surprising that the fact I received my glasses back immediately. It was cheaper that I thought it would be. Now, I can see again and if you wear glasses you know what I mean when say without them life is challenging at best. The good news doesn't stop there and I needed new prescription sun glasses. Jackie once again went above and beyond. She found an amazing price point for a pair of Nike mirrored glasses that blew my mind. So affordable I kind of thought she might have been kidding... 😀. Nope it was real... The whole while she and I chatted about things like we were long time friends catching up on life events. I highly, highly, highly recommend going here to get glasses see the optometrist Dr. Wong she is great as well. Dont forget to meet Jackie because in my considered opinion she is the best in the business in El Paso. I will be back for all my eye care needs as long as the good Lord above allows me. *side note: Jackie needs a raise she is an amazing employee and one heck of a great lady. 😊 Gregory N Leavitt

I had a wonderful experience with Dr. Wong and the team at West Texas Optometry. Dr. Wong is knowledgeable, thorough, and takes the time to explain everything clearly, which made me feel very comfortable during my visit. The staff is friendly, professional, and the office runs smoothly. You can tell they truly care about their patients. I highly recommend West Texas Optometry to anyone looking for excellent eye care!

I have seen Dr. Wong in past especially at the former location on Westwind. However I have not seen an optometrist in a very long time, Dr. Wong was very thorough and straightforward throughout my exam. Her staff were also super helpful and gave good explanation while my appointment was ending. Also very friendly.

Love this place so far. I’m from Las Cruces and couldn’t get an appointment there so I got one here. Dr Wong is amazing. I will drive to El Paso from now on.

Excellent Optometrist and Staff This optometrist provides outstanding care and works seamlessly with Federal Blue Cross Blue Shield. Both the front and back staff deliver exceptional customer service, professional, attentive, and responsive to your requests. The doctor is highly experienced, well-established, and has a permanent location, which makes visits smooth and dependable. This is highly recommended for anyone seeking quality eye care and courteous service.